Directory:Gary S. Goodman
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Gary S. Goodman | |
Dr. Gary S. Goodman | |
Residence | [[City:=Glendale|Glendale]], [[State_Name:=California|California]], [[Country_Name:=United States|USA]] Template:Country data US |
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Born | NA |
Contact | 631 West Broadway Glendale, CA US 91204-1007 818.243.7338 [http://www.customersatisfaction.com/ customersatisfaction.com] [mailto:gary@customersatisfaction.com Email] |
Personal
Dr. Gary S. Goodman is a Best-selling author of 12 books and more than 1,000 articles. Gary is considered "The Gold Standard" in negotiation, sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses.
A unique resource in the fields of customer service, sales, management consulting, and individual achievement; he combines over 20 years of leading-edge business and consulting experience with a communications Ph.D. from USC, a law degree from Loyola, and an MBA from the Peter F. Drucker School at Clarement Graduate University.
He also brings a fun sense of humor to his presentations. Gary's seminars have been sponsored by over 40 universities across the country, including Ohio State University, the University of Chicago, the University of Kentucky, and Purdue University.
Gary's consulting client list reads like a Who's Who, featuring high-profile names such as Dupont, Fidelity Investments, Metropolitan Life, the U.S. Navy, Transamerica, Discover Card, and Kraft.
His original ideas are published and quoted widely, and appear in scores of prominent publications, including Business Week and Time magazine. He is also a popular guest on radio and television programs throughout the world. He is president of Customersatisfaction.com and The Goodman Organization.
Articles
Books
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